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[v6.0.1 acceptance review] - General lack of performance

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(@verges)
Posts: 85
Active Member
Topic starter
 
[#3879]

With the new version v6.0.1, the tool is less powerfull.

There are some slow-down using it....


 
Posted : 30 Nov 2016 20H36
babynus
(@babynus)
Posts: 14966
Main Contributor Admin
 

Could you please explain ?

When do you get "slow down" ?
Can you give measures ? (before / after)
Please give more detail so that we can get hints.


 
Posted : 30 Nov 2016 20H48
(@verges)
Posts: 85
Active Member
Topic starter
 

Example : when mail is sent for the first time when we assigne a ressource


 
Posted : 30 Nov 2016 21H11
babynus
(@babynus)
Posts: 14966
Main Contributor Admin
 

Maybe it is an issue with your email server, or just connection to it.
As long as I can remember, there is no change in V6.0 about emailing.


 
Posted : 30 Nov 2016 21H17
(@scorbe)
Posts: 2
New Member
 

Yes, Pascal, I think we have a problem about RARP about the email server.
Anyway, I confirm that the product is slower than before.
It's difficult to have measures but each user here said me that too.


 
Posted : 01 Dec 2016 12H24
babynus
(@babynus)
Posts: 14966
Main Contributor Admin
 

Could you give more details of what seems to be less performant :
- list of items ?
- display of single item ?
- save of single item ?
- displayh of planning Gantt view ?

Could you :
- check for log file to see if there are errors or unexpected logging lines
- try and disable email generation to try and see if performance is back
Thanks


 
Posted : 01 Dec 2016 16H11
Klaus
(@climb4fun)
Posts: 449
Contributor
 

Hi Babynus,

I can't link it to exact measure time / durations, but imho it is somehow slower in our environments as well.

Two examples:
Saving new data in an element and selecting new elements I get more messages lie "something is ongoing - please wait".
Selecting e. g. Actions then switching to Tickets - spinner in Tab is continued running for one or two minutes --> Screenshot at red arrow.

Regards,
Klaus


 
Posted : 05 Dec 2016 11H49
babynus
(@babynus)
Posts: 14966
Main Contributor Admin
 

Hi,

I tried what you did, even with high volumetrics and could not find any performance issue.
I tied and switch fro Activity to Tickets and so on for several times, with 10000 tickets and 10000 activities, results are quite good.
Results on Chrome :

Results on Firefox

What you get does not seem to be a performance issue but may be linked to tries to detect loss of connection.
We tried to detect when request to server does not end correctly, due to connection loss, and replay last request when needed. So this may lead to longer response time.
What is sure is that it may not be a ProjeQtOr issue but a network issue : we cannot manage unexpected interuption in network chain.
It seems to occur when some network item (proxy, firewall) unexpectedly ends connection.
Could you check in browser console and search for such issues (connections not ended, reties, ....)
Maybe there is thinks in the retry process that we may improve but it's difficult to investigate as we don't reproduce....


 
Posted : 05 Dec 2016 12H08
Klaus
(@climb4fun)
Posts: 449
Contributor
 

For me performance is quite OK - and you are right, network performance is always an issue.
I would have chiped in my experience to support investigations.


 
Posted : 05 Dec 2016 12H44
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