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Thanks Babynus for the response. I will certainly contact you as needed.

Quite strange. I did little more digging but could not find exact reason for this behaviour. So I created a new project, new activities and new ticket...

Sure, I am now using (main) Tickets screen and got the Responsible field there. I think the values for "Responsible" shows all the Resources. I wan...

Help required please...

Yes, the PMO in my case is able to:- 1. See all the tickets raised 2. Raise a new ticket 3. Change statuses basis workflow.

I have checked once again, PMO has been correctly affected to the Project. I have raised tickets against this particular project (for which PMO is ...

Sure, will do.

Thanks Babynus for this resolution. It indeed addressed my concern.

Please refer the attached screenshot of last entry in the log file. I figured out that there was no "report" folder created! Once I created it and ...