Forum

Blank Alert shows
 
Notifications
Retirer tout

Blank Alert shows

9 Posts
3 Utilisateurs
0 Reactions
2,937 Vu
(@chandrashekhar)
Posts: 275
Contributor
Début du sujet
 
[#8258]

Hi,

ProjeQtOr shows blank alert message. May I know why this thing happening. Please find attachment for your reference.


 
Posté : 5 Mai PM 16:055
(@babynus)
Posts: 14952
Membre Admin
 

Cannot figure out what it is.
Have a look at "Alerts" screen to try and find it and idfentify its origin.


 
Posté : 5 Mai PM 17:055
(@chandrashekhar)
Posts: 275
Contributor
Début du sujet
 

Hi Expert,

Can you please help me to find why blank alerts generating!?
They are many blank alerts 342 generated till now since mar-2022.
Total alerts including blank alerts are 624 till now since mar-2022.

I think, above information and attachments can be helpful to resolve the issue. 
 


 
Posté : 27 Août AM 10:088
(@babynus)
Posts: 14952
Membre Admin
 

It's not a Blank Alert : it has at least a title.
Some little reading may give you a hint ...


 
Posté : 30 Août PM 21:088
(@chandrashekhar)
Posts: 275
Contributor
Début du sujet
 

Yes, you are right that those all records (excluding 3 records) are having titles in it.

1.It is not giving any clarity that alert shows for which project / element / id.
2.Seeking your help for 3 records having title empty ( 

,

).
3. Observed following issues when exported csv file for selected fields (id, project, element, element id, name, type, title, message
)( 

)
    3.1 Type of alert shows under heading name
    3.2 Receiver of Alert was not selected to export but it was exported in csv and was showing under heading title (I have removed those resource names before sharing in forum) ( 

)
    3.3 Could not found column "message" under column selector feature.( 


    
 


 
Posté : 31 Août PM 16:088
(@chandrashekhar)
Posts: 275
Contributor
Début du sujet
 

Hi,
Your continued support is greatly appreciated.

May I know any update on blank Alert related issues on same string.

Please refer my post on 31 august on same subject.


 
Posté : 6 Sep AM 11:099
(@chandrashekhar)
Posts: 275
Contributor
Début du sujet
 

Please find other relevant details (attachment) for Blank alerts coming continuosly.
 


 
Posté : 9 Sep AM 10:099
(@cecile)
Posts: 160
Membre Admin
 

Hello,
Obviously, the 2 alerts above are not blank and refers to incorrect entries on the timesheet.
Maybe you can investigate into alerts you've created (as an admin) on specific events (of your choice) in the event notification screen, or into the global parameters (for instance into the automation tab...).
 


 
Posté : 9 Sep PM 18:099
(@chandrashekhar)
Posts: 275
Contributor
Début du sujet
 

Can you please help me to guide through screenshot for better understanding, I have checked event notification and global parameter > automation tab, but I am not getting any clue there!

I can see 3 alerts which are having blank title in alerts and those are not having name of receiver ProjeQtOr Admin, but what I will have to do for stop getting these blank alerts?

I am logging in as username: kavi-admin (real name: ProjeQtOr Admin) where I am getting blank alerts.

I am attaching SS for reference, please help me to find the solution. 


 
Posté : 12 Sep PM 16:099
Share:
Retour en haut