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(@chandrashekhar)
Posts: 275
Contributor
Topic starter
 
[#8258]

Hi,

ProjeQtOr shows blank alert message. May I know why this thing happening. Please find attachment for your reference.


 
Posted : 05 May 2022 16H08
babynus
(@babynus)
Posts: 14966
Main Contributor Admin
 

Cannot figure out what it is.
Have a look at "Alerts" screen to try and find it and idfentify its origin.


 
Posted : 05 May 2022 17H05
(@chandrashekhar)
Posts: 275
Contributor
Topic starter
 

Hi Expert,

Can you please help me to find why blank alerts generating!?
They are many blank alerts 342 generated till now since mar-2022.
Total alerts including blank alerts are 624 till now since mar-2022.

I think, above information and attachments can be helpful to resolve the issue. 
 


 
Posted : 27 Aug 2022 10H11
babynus
(@babynus)
Posts: 14966
Main Contributor Admin
 

It's not a Blank Alert : it has at least a title.
Some little reading may give you a hint ...


 
Posted : 30 Aug 2022 21H53
(@chandrashekhar)
Posts: 275
Contributor
Topic starter
 

Yes, you are right that those all records (excluding 3 records) are having titles in it.

1.It is not giving any clarity that alert shows for which project / element / id.
2.Seeking your help for 3 records having title empty ( 

,

).
3. Observed following issues when exported csv file for selected fields (id, project, element, element id, name, type, title, message
)( 

)
    3.1 Type of alert shows under heading name
    3.2 Receiver of Alert was not selected to export but it was exported in csv and was showing under heading title (I have removed those resource names before sharing in forum) ( 

)
    3.3 Could not found column "message" under column selector feature.( 

) 
    
 


 
Posted : 31 Aug 2022 16H19
(@chandrashekhar)
Posts: 275
Contributor
Topic starter
 

Hi,
Your continued support is greatly appreciated.

May I know any update on blank Alert related issues on same string.

Please refer my post on 31 august on same subject.


 
Posted : 06 Sep 2022 11H22
(@chandrashekhar)
Posts: 275
Contributor
Topic starter
 

Please find other relevant details (attachment) for Blank alerts coming continuosly.
 


 
Posted : 09 Sep 2022 10H58
(@cecile)
Posts: 161
Active Member Admin
 

Hello,
Obviously, the 2 alerts above are not blank and refers to incorrect entries on the timesheet.
Maybe you can investigate into alerts you've created (as an admin) on specific events (of your choice) in the event notification screen, or into the global parameters (for instance into the automation tab...).
 


 
Posted : 09 Sep 2022 18H09
(@chandrashekhar)
Posts: 275
Contributor
Topic starter
 

Can you please help me to guide through screenshot for better understanding, I have checked event notification and global parameter > automation tab, but I am not getting any clue there!

I can see 3 alerts which are having blank title in alerts and those are not having name of receiver ProjeQtOr Admin, but what I will have to do for stop getting these blank alerts?

I am logging in as username: kavi-admin (real name: ProjeQtOr Admin) where I am getting blank alerts.

I am attaching SS for reference, please help me to find the solution. 


 
Posted : 12 Sep 2022 16H01
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