Hi,
We are using v.3.2.2.
A few users reported some problems with connections - they have been knocked out just after connection. We can see it in the log files (but no Errors).
The same time this connections are not listed in the 'Audit connections' screen.
Any suggestions?
Regards,
Evgueni
Did these users have several instances opened on several tabs of sale Browser ?
no
I don't know what could have happended.
Does it still occur ?
It it regular or only pontual ?
Any idea of the conditions of production ? (connection via 3G, through VPN, ...)
Hi,
The message is very specific : it comes from new functionality in V3.2 :Admin has now the possiblity to kill existing session. It will disconnect all connected users.
Can you check that your confirguration does not give access to the "administration" screen to too many people who could "play" with this functionality ?
I am the only person with access to this screen and I definitely have not been playing with it
Does it still occur ?
It it regular or only pontual ?
Still happening time to time not regular
I have the same problem.
Only the first connection of the day and since yesterday? :blink:
Description
After login, loading page Today OK, and after click on menu items was the popup showed by ekolossov (disconnected by administrator)???
Could you send me a dump of table "audit" ?
I think I found the production case.
=> at the end of the day, user A does not close his browser, not his computer : just activate sleep or hibernate mode.
=> next day, when another user B connects and disconnect, connection cleansing registers connection of user A as idle
=> then user A wakes up his computer, open browser => his connexion as triggered as ended.
This issue will be fixed on V3.3.0.
For information, comment line 94 in /model/AuditSummary.php
//$audit->requestDisconnection=1;
It's a good quick workaround.
