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on V8.5.0, I have this error on log files, and CRON always stopped...
2020-06-19 11:54:08.914 ===== TRACE ===== ERROR - Cron::checkEmails() - IMAP extension not enabled in your PHP config. Cannot connect to IMAP Mailbox.
I do not have this pb on V8.4.x
Posté : 19 Juin PM 17:066
Possibly you tried the new feature "import tickets from emails"
Configuring the first mailbox activiates the Cron Imap check.
Disable the feature in Global Parameters : set "email input check cron delay (in seconds) " to -1
NB : issue tells you you try to use IMAP feature but don't have php-imap installed
Posté : 19 Juin PM 19:066