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e-mail title

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Evgueni Kolossov
(@ekolossov)
Posts: 566
Contributor
Topic starter
 
[#758]

Hi,
Can you please explain how to change e-mail title. Default it set for example to:
[${dbName}] ${item} #${id} moved to status '${status}' :
How I can set it to display Project Name, name (Ticket/Task name for example) instead of dbName?
Regards,
Evgueni


 
Posted : 25 Oct 2012 15H19
(@babynus)
Posts: 14952
Member Admin
 

Titles can be changes in the global parameters screen.
Titles are different depending on event (creation, status change, note add, ...)
As described in the Ticket #566, and partially in User Manual (must be complete with V2.6 changes), you can user fields to be replaced by values :
${id} : the id of the element
${item} : the class of the element (for instance "Ticket")
${status} : the current status of the element
${name} : the name of the element
${project} : the name of the project
${type} : the type of the item (for instance "Anomaly" for ticket type)
${reference} : the reference of the item (reference displayed beside id)
${externalReference} : the external reference
${issuer} : the issuer
${responsible} : the responsible

Regards.


 
Posted : 25 Oct 2012 15H56
Evgueni Kolossov
(@ekolossov)
Posts: 566
Contributor
Topic starter
 

Can you add Context1, Context2, Context3 as well to have OS, or component in title?
Regards,
Evgueni


 
Posted : 02 Nov 2012 14H23
(@babynus)
Posts: 14952
Member Admin
 

Ticket #876 registered


 
Posted : 02 Nov 2012 15H02
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