Hello,
I've been testing upgrade of our systems to the latest version, and ran into a strange issue.... wondering if you might have any ideas !
During update process, I had an error :
2016-08-09 14:50:10.989 ===== TRACE ===== update attachment on drive [5.0.1] 2016-08-09 14:50:11.012 ===== TRACE ===== WARNING : attachment directory '/var/www/ipmp_share/attach' not found 2016-08-09 14:50:11.012 ===== TRACE ===== update attachment in table [5.0.1] 2016-08-09 14:50:11.225 ===== TRACE ===== => 4852 attachments to read (may not all be updated)
(because of a change to the directory name... 😳 )
Tried to correct it by renaming the directories afterwards:
find /var/ipmp/share/attach/ -type d | sudo rename 's/attachement/attachment/'
For the most part it seems to work, but for some reason on some objects I get an error:
..but when checking the DB, the ticket in question doesn't even have an attachment ! :blink:
Would you have any idea what I could check to find out what's wrong ?
Please post error log file.
Sorry for late reply, I found it was something I missed on my side!
