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Error following upgrade from V4.4

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 Dan
(@caccia)
Posts: 340
Honorable Member
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[#3569]

Hello,

I've been testing upgrade of our systems to the latest version, and ran into a strange issue.... wondering if you might have any ideas !

During update process, I had an error :

2016-08-09 14:50:10.989 ===== TRACE ===== update attachment on drive [5.0.1]
2016-08-09 14:50:11.012 ===== TRACE ===== WARNING : attachment directory '/var/www/ipmp_share/attach' not found
2016-08-09 14:50:11.012 ===== TRACE ===== update attachment in table [5.0.1]
2016-08-09 14:50:11.225 ===== TRACE =====    => 4852 attachments to read (may not all be updated)

(because of a change to the directory name... 😳 )

Tried to correct it by renaming the directories afterwards:

find /var/ipmp/share/attach/ -type d | sudo rename 's/attachement/attachment/' 

For the most part it seems to work, but for some reason on some objects I get an error:

..but when checking the DB, the ticket in question doesn't even have an attachment ! :blink:

Would you have any idea what I could check to find out what's wrong ?


 
Posté : 09/08/2016 8:44 pm
(@babynus)
Posts: 14952
Membre Admin
 

Please post error log file.


 
Posté : 09/08/2016 9:17 pm
 Dan
(@caccia)
Posts: 340
Honorable Member
Début du sujet
 

Sorry for late reply, I found it was something I missed on my side!


 
Posté : 12/08/2016 7:15 pm
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