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Error when changing ticket to "Rejected"

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Sylvain Devidal
(@magicbuzz)
Posts: 38
Trusted Member
Début du sujet
 
[#8959]

My customer tried to change a ticket to "Rejected" as the bugfix I provided wasn't correct.

She got an error message about removing work time.
She doesn't type work time, only me.

Is there any rule that clear the worked time when rejecting a ticket?
How could I disable it?


 
Posté : 30/06/2023 7:37 pm
(@babynus)
Posts: 14952
Membre Admin
 

Please provide screenshot of the operation includin the error message


 
Posté : 05/07/2023 11:31 am
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