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My customer tried to change a ticket to "Rejected" as the bugfix I provided wasn't correct.
She got an error message about removing work time.
She doesn't type work time, only me.
Is there any rule that clear the worked time when rejecting a ticket?
How could I disable it?
Posté : 30/06/2023 7:37 pm
Please provide screenshot of the operation includin the error message
Posté : 05/07/2023 11:31 am