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Error when changing ticket to "Rejected"

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Sylvain Devidal
(@magicbuzz)
Posts: 38
Active Member
Topic starter
 
[#8959]

My customer tried to change a ticket to "Rejected" as the bugfix I provided wasn't correct.

She got an error message about removing work time.
She doesn't type work time, only me.

Is there any rule that clear the worked time when rejecting a ticket?
How could I disable it?


 
Posted : 30 Jun 2023 19H37
babynus
(@babynus)
Posts: 14966
Main Contributor Admin
 

Please provide screenshot of the operation includin the error message


 
Posted : 05 Jul 2023 11H31
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