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Need of remote assi...
 
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Need of remote assistance

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(@duartedelgado)
Posts: 2
New Member
Topic starter
 
[#9799]

Hi, I need remote assistance for a platform. I was trying to fill the dedicated form but the captcha is not working. How can I proceed?


 
Posted : 03 Apr 2025 12H58
(@marylene)
Posts: 592
Contributor Admin
 

Hello

If you have any problems, please feel free to use the contact form.


 
Posted : 04 Apr 2025 11H15
(@duartedelgado)
Posts: 2
New Member
Topic starter
 

Thank you for your answer. Unfortunately that contact form has a "Captcha" mandatory field which redirects to an inoperational third party webpage (leads to this page  https://shop.ekerner.com/index.php/shop?error=404 ). I cannot submit my message because the captcha field is not being filled. Is there an alternative way to ask for the remote assistance?


 
Posted : 04 Apr 2025 11H57
(@cecile)
Posts: 161
Active Member Admin
 

Hello,
I'm going to contact you directly via the email address you're using on the forum.
Regards.


 
Posted : 04 Apr 2025 12H25
babynus
(@babynus)
Posts: 14966
Main Contributor Admin
 

Hi,
We had an issue with captcha on projeqtor.net website (shop site)
It is fixed now.


 
Posted : 04 Apr 2025 13H33
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