We are in version 9.2.2 , we used in the very old version do report programming , In our menu , in the reports section we do not see the clock the we used to click on that permits to program the reports sending by email , please can you help ?
is there any parameter ton configure or how to do it in the new versions oris it a browerser problem .
this what we see
thanks and regads
You must give the use access rights to screen "Planned reports" (in section "tools") to allow him to add reports.
In the section tools of accès aux écrans we have only mention légale et environnement de simulation we do not have planned reports ,
In fact you should...
Maybe you did not activate corresponding modules or email sending in not correctly redined (as planned reports are send by mail, if mailing parameters are not defined you cannot plan reports).
hello this the screen that I have on the tolls setting parameters as you see only two items please find also the modules activatios status
Hello
is it normal that I have only two items in the screen tools and all th modules are activated as you see ?
Migrate to V9.2.4, there were some fixing on this point.
Migrate to V9.2.4, there were some fixing on this point.
Weare on the last version 9.3 Your recommandation is to downgrade from 9.3 to 9.2.4 ?
Thanks for your help and support
No, do not downgrade.
Do you connect with Administrator profile ?
hello
yes I connect with administrative profile