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[SOLVED] reports: export PDF ok but no display

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(@bonnegent)
Posts: 10
Active Member
Topic starter
 
[#9140]

Hi,
Our instance is installed on Debian 12 with version 11.0.1. We have somes projects (type proposal) and we try to display report "Proposales" but page stay empty when we select the eye icon.
Most projects have a cost, a strategic value, a return on investment and a risk level.

Do you have an idea of our problem ?

Best regards


 
Posted : 08 Nov 2023 17H10
(@babynus)
Posts: 14952
Member Admin
 

Do you have Proposale projets ?
(projects with type = Proposale)


 
Posted : 09 Nov 2023 11H20
(@bonnegent)
Posts: 10
Active Member
Topic starter
 

Yes, we have some.


 
Posted : 09 Nov 2023 13H06
(@bonnegent)
Posts: 10
Active Member
Topic starter
 

If needed, this is the project type description:


 
Posted : 09 Nov 2023 13H09
(@babynus)
Posts: 14952
Member Admin
 

Hi,
Strange.
Strangest is that you don't even have the scale lines...
Do you have any error in the log file or in the browser console ?
 


 
Posted : 09 Nov 2023 13H48
(@bonnegent)
Posts: 10
Active Member
Topic starter
 

We have no errors in server logs. In browser logs, I have some warnings.

Except php-gd, there are another dependency for graphical reports ?


 
Posted : 10 Nov 2023 11H29
(@bonnegent)
Posts: 10
Active Member
Topic starter
 

With Debian 12, default PHP version is 8.2. This could be a problem ?


 
Posted : 10 Nov 2023 13H02
(@babynus)
Posts: 14952
Member Admin
 

With Debian 12, default PHP version is 8.2. This could be a problem ?

No, I don't think so.
Could you please clean your browser cache ?


 
Posted : 15 Nov 2023 21H40
(@bonnegent)
Posts: 10
Active Member
Topic starter
 

Problem persist after clean/reset cache. We have same problem on a new browser never used before. I suspect a missing library somewhere.


 
Posted : 16 Nov 2023 18H37
(@babynus)
Posts: 14952
Member Admin
 

Possibly you have a missing php module.
Check prerequisites on our website.
You can also check for errors in Apache or PHP error log files for information on the error.


 
Posted : 18 Nov 2023 18H53
(@bonnegent)
Posts: 10
Active Member
Topic starter
 

I have only 1 error in apache2 logs for missing file "/css/images/Engrenages.svg". Good URI should be "/view/css/images/Engrenages.svg".

With Firefox developper console, I have 3 errors but it does't talk to me. I attached a screenshot. It seems to be a syntax error in file "projeqtorDojo.js".


 
Posted : 28 Nov 2023 16H59
(@bonnegent)
Posts: 10
Active Member
Topic starter
 

Ok, I found !

Currently, we can't use caractere ' in project name 🙂


 
Posted : 28 Nov 2023 17H54
(@babynus)
Posts: 14952
Member Admin
 

Currently, we can't use caractere ' in project name

Really ?
I did it without issue...
 

 


 
Posted : 28 Nov 2023 20H00
(@bonnegent)
Posts: 10
Active Member
Topic starter
 

Ok, I expressed myself badly. If I put a ' in the project name, then I have no display for the "proposals" report.


 
Posted : 29 Nov 2023 18H10
(@babynus)
Posts: 14952
Member Admin
 

OK, clear.
Issue will be fixed in next patch.


 
Posted : 29 Nov 2023 19H20
(@bonnegent)
Posts: 10
Active Member
Topic starter
 

Great, thank you.


 
Posted : 30 Nov 2023 10H50
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