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[SOLVED] reports: export PDF ok but no display

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4,423 Vu
(@bonnegent)
Posts: 10
Active Member
Début du sujet
 
[#9140]

Hi,
Our instance is installed on Debian 12 with version 11.0.1. We have somes projects (type proposal) and we try to display report "Proposales" but page stay empty when we select the eye icon.
Most projects have a cost, a strategic value, a return on investment and a risk level.

Do you have an idea of our problem ?

Best regards


 
Posté : 08/11/2023 5:10 pm
(@babynus)
Posts: 14952
Membre Admin
 

Do you have Proposale projets ?
(projects with type = Proposale)


 
Posté : 09/11/2023 11:20 am
(@bonnegent)
Posts: 10
Active Member
Début du sujet
 

Yes, we have some.


 
Posté : 09/11/2023 1:06 pm
(@bonnegent)
Posts: 10
Active Member
Début du sujet
 

If needed, this is the project type description:


 
Posté : 09/11/2023 1:09 pm
(@babynus)
Posts: 14952
Membre Admin
 

Hi,
Strange.
Strangest is that you don't even have the scale lines...
Do you have any error in the log file or in the browser console ?
 


 
Posté : 09/11/2023 1:48 pm
(@bonnegent)
Posts: 10
Active Member
Début du sujet
 

We have no errors in server logs. In browser logs, I have some warnings.

Except php-gd, there are another dependency for graphical reports ?


 
Posté : 10/11/2023 11:29 am
(@bonnegent)
Posts: 10
Active Member
Début du sujet
 

With Debian 12, default PHP version is 8.2. This could be a problem ?


 
Posté : 10/11/2023 1:02 pm
(@babynus)
Posts: 14952
Membre Admin
 

With Debian 12, default PHP version is 8.2. This could be a problem ?

No, I don't think so.
Could you please clean your browser cache ?


 
Posté : 15/11/2023 9:40 pm
(@bonnegent)
Posts: 10
Active Member
Début du sujet
 

Problem persist after clean/reset cache. We have same problem on a new browser never used before. I suspect a missing library somewhere.


 
Posté : 16/11/2023 6:37 pm
(@babynus)
Posts: 14952
Membre Admin
 

Possibly you have a missing php module.
Check prerequisites on our website.
You can also check for errors in Apache or PHP error log files for information on the error.


 
Posté : 18/11/2023 6:53 pm
(@bonnegent)
Posts: 10
Active Member
Début du sujet
 

I have only 1 error in apache2 logs for missing file "/css/images/Engrenages.svg". Good URI should be "/view/css/images/Engrenages.svg".

With Firefox developper console, I have 3 errors but it does't talk to me. I attached a screenshot. It seems to be a syntax error in file "projeqtorDojo.js".


 
Posté : 28/11/2023 4:59 pm
(@bonnegent)
Posts: 10
Active Member
Début du sujet
 

Ok, I found !

Currently, we can't use caractere ' in project name 🙂


 
Posté : 28/11/2023 5:54 pm
(@babynus)
Posts: 14952
Membre Admin
 

Currently, we can't use caractere ' in project name

Really ?
I did it without issue...
 

 


 
Posté : 28/11/2023 8:00 pm
(@bonnegent)
Posts: 10
Active Member
Début du sujet
 

Ok, I expressed myself badly. If I put a ' in the project name, then I have no display for the "proposals" report.


 
Posté : 29/11/2023 6:10 pm
(@babynus)
Posts: 14952
Membre Admin
 

OK, clear.
Issue will be fixed in next patch.


 
Posté : 29/11/2023 7:20 pm
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