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Hi,
I'm testing direct link to access an element from mail.
First, link doesn't open from Outlook (don't seems to be recognized as http link, probably client's problem).
When copyng directly onto navigator's address bar (<>/view/main.php?directAccess=true&objectClass=Ticket&objectId=136), PROJECTOR open login page and not element page. Even if i am already connected.
Direct link works only if i open new navigator, without login into PROJECTOR.
navigator is Firefox V16 or IE 8.
Regards,
ticket #835, #836 recorded (2 different issues)
Link tried : direct link to Track Database
http://track.projectorria.org/view/main.php?objectClass=Ticket&objectId=838
Without any connection yet : go to login screen, when login is ok, redirection to Ticket #838 OK.
With an existing connection : direct access to Ticket #838.
Closing the new sheet does not end the connection for previous session.
Tested on Chrome 22, FireFox 16 and Internet Explorer 9.
Can you check this link ?
Link works fine for me from Outlook
Is your mail client configured to receive html messages ?
This link is Ok for me too (ie 8 and Firefox 16).
I find the problem : because my mail client can't use direct http links, I need to copy URL in the explorer's adress bar. If i use a new page, with projector connected in another one, everything's good, but if i copy the adress in the actual projector page, i lost connection (and it is normal).
Then, not a bug, just a bad use.
Regards,