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version: 4.4.2
browser: Chrome
After sending message from the selected activity on planning screen to 'responsible', system remembering the addressee and next time when 'responsible' is different it will send message to the previous one not to new one
Hi Evgueni,
It is normal the checked "responsible" is preserved.
But it is not to select responsible from previous ticket.
I'll have a look.
Issue recorded as Ticket #1638
It is not from previous ticket but from the one message been sent before...
Hi all,
i confirm this behavior. But I highly welcome this feature as it is. I use this to ask for status report and send it always to responsible. In the current mode I only have to click mail button and press send.
Klaus
Hi Klaus,
Issue described by Evgueni does not involve to change the behavior you describe (and that I like too as it is).
What Evgueni describes is this use case (correct me Evgueni if I'm wrong):
- Access Ticket T1, with responsible R1
- Send mail to Responsible : R1 receives the email
- Access Ticket T2, with responsible R2
- Send mail to Responsible (already checked) : R1 receives the email instead of R2
I did not test, but if behavior is as described, it is an issue.
Hi Babynus,
You are absolutely correct - this is issue we can see
Regards,
Evgueni
Hi,
I finaly could test ... and reproduce ... but only on V4.4.
When reproducing, I discovered that not only email is send with previous responsible, but in fact the detail sent is the one of the previous item !!!
And this is fixed on V4.5 (Ticket #1574).
That is why I could not reproduce on V4.5.4.