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Move tickets in the module Kanban (Projeqtor 8.2.2)

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5,015 Vu
(@juergens)
Posts: 18
Active Member
Début du sujet
 
[#6283]

Hello,

I cannot move tickets in the module Kanban, if "show large elements" is checked.
Is "show large elements" not checked then I can move the tickets.
This issue affects only my Kanban view Tickets. Everything works in my Kanban views Activities and Actions.
I use the Projeqtor version 8.2.2 and Google Chrome version 77.0.3865.90 (64-bit).

Best regards
Juergen


 
Posté : 7 Oct PM 18:1010
(@babynus)
Posts: 14952
Membre Admin
 

Which version are you using ?
(try and install latest, V4.1)


 
Posté : 14 Oct PM 13:1010
(@juergens)
Posts: 18
Active Member
Début du sujet
 

I use the Version 4.1


 
Posté : 15 Oct AM 11:1010
(@babynus)
Posts: 14952
Membre Admin
 

First, please check for errors in browser console.
If any, please post it here.

Also check that ticket wokflow allows to change status for current user (can you change status in ticket interface ?)

If all is correct, I think there is and issue with some content.
In that case, if you display only few tickets, move is possible.
Could you please try and apply filter (for instance on status, or filtering on name) to find the ticket(s)
NB : you must use filter feature that will refresh items from server, not direct filter fileds that just "hides" items on the page
When you have ideitified tickets that leads to issue please post here its content.


 
Posté : 16 Oct PM 12:1010
(@juergens)
Posts: 18
Active Member
Début du sujet
 

I have no errors in the browser console.
When I have unchecked 'show large elements' then I can move the tickets.
When I have checked 'show large elements' then I cannot move the tickets.

I can change the status in the ticket interface.


 
Posté : 16 Oct PM 15:1010
(@babynus)
Posts: 14952
Membre Admin
 

I think there is and issue with some content.
In that case, if you display only few tickets, move is possible.
Could you please try and apply filter (for instance on status, or filtering on name) to find the ticket(s)
NB : you must use filter feature that will refresh items from server, not direct filter fileds that just "hides" items on the page
When you have ideitified tickets that leads to issue please post here its content.


 
Posté : 17 Oct PM 12:1010
(@juergens)
Posts: 18
Active Member
Début du sujet
 

I have identified the faulty ticket.
The issue was caused by the text in the description.
See the enclosed picture.


 
Posté : 17 Oct PM 20:1010
(@babynus)
Posts: 14952
Membre Admin
 

Can you please share content of descrition field ?
(you can use Private Message for confidentiality)


 
Posté : 18 Oct AM 11:1010
(@juergens)
Posts: 18
Active Member
Début du sujet
 

Attached is the content of descrition field.


 
Posté : 21 Oct PM 15:1010
(@babynus)
Posts: 14952
Membre Admin
 

New version of Kanban plugin (V4.2) has been deployed to fix this issue


 
Posté : 22 Oct PM 17:1010
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