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Unable to export PDF GANTT

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 HEU
(@quantamedical)
Posts: 58
Active Member
Topic starter
 
[#4599]

I try to export planning from "suivi"/"planning" interface to PDF File
i wait during 15 min then nothing export

i try to print, and to export MSP XML, that work greats

I join logs to this ticket, but i'm not find something inside

I there possibility to activate verbose log on this export, to obtain more error details

Thanks for your help


 
Posted : 21 Aug 2017 19H45
(@babynus)
Posts: 14952
Member Admin
 

Planning export to pdf is pure javascript since V6.2.
So if issue occurs, it is logged in browser console.
Please provident content of browser content when producing pdf


 
Posted : 22 Aug 2017 21H00
 HEU
(@quantamedical)
Posts: 58
Active Member
Topic starter
 

You will find attached Google chrome console log

Hope you can help us

I even try other parameter in parameter file
$pdfPlanningBeta=true; ... $pdfPlanningBeta=false; without more result
first Log joined corresponding to $pdfPlanningBeta=true;
second log : parameter is commented


 
Posted : 29 Aug 2017 13H43
(@babynus)
Posts: 14952
Member Admin
 

Unfortunately there is no error in attached logs, only some traces (very verbose so).
Difficult to investigate...
Which browser are you using ?


 
Posted : 29 Aug 2017 17H28
 HEU
(@quantamedical)
Posts: 58
Active Member
Topic starter
 

I use last version of GG Chrome


 
Posted : 06 Sep 2017 12H45
 HEU
(@quantamedical)
Posts: 58
Active Member
Topic starter
 

Since update to last version, Gantt export to PDF works from menu planning

Whereas, gantt export since not working from report menu
URL sample (with parameter) : http://projeqtor.quanta-medical.com/view/print.php?reportFile=..%2Ftool%2FjsonPlanning.php%3Fprint%3Dtrue&reportId=7&idProject=+&startDate=2017-09-19&endDate=2017-11-30&format=week&orientation=L&objectClass=Job&page=..%2Freport%2F..%2Ftool%2FjsonPlanning_pdf.php%3Fprint%3Dtrue&print=true&report=true&outMode=pdf&reportName=planning+gantt

NB : PDF report seems to have been generated by server, not by GG chrome


 
Posted : 20 Sep 2017 10H59
(@babynus)
Posts: 14952
Member Admin
 

Report Gantt Chart uses old format for planning to export as PDF from server side.
This may be quite long for many project.
It seems you faced a timeout (PHP Fatal error: Maximum execution time of 300 seconds exceeded in /var/www/html/projeqtor/external/html2pdf/_class/parsingCss.class.php)


 
Posted : 20 Sep 2017 19H48
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