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(@nguyenhphuc)
Posts: 15
Active Member
Topic starter
 
[#9482]

At "Tickets", in the "Responsible" list, Can I select multiple employees? Best regards!


 
Posted : 10 Jun 2024 6H55
(@marylene)
Posts: 592
Contributor Admin
 

Hi, 

No, it is not possible to put several managers.

However, you can add the coordinator field in addition to the responsible field. This gives you a field for the work responsible and a field for the administrative responsible.


 
Posted : 10 Jun 2024 15H56
(@nguyenhphuc)
Posts: 15
Active Member
Topic starter
 

Thanks for your feedback.
Can you tell me more clearly, how can I do it so that one "ticket" clearly shows the workers working in it.
Best regards!


 
Posted : 11 Jun 2024 5H25
(@marylene)
Posts: 592
Contributor Admin
 

Simply click on the dispatch button to assign the work on the ticket to a specific resource or to view their work.
Otherwise, it will be the resource who fills in the work who will be automatically recorded as a worker.
Feel free to browse the manual to learn more about how tickets work.
 


 
Posted : 11 Jun 2024 16H52
(@nguyenhphuc)
Posts: 15
Active Member
Topic starter
 

Thanks so much!


 
Posted : 12 Jun 2024 11H15
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