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Please help locked ...
 
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Please help locked admin account

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(@elmonta)
Posts: 3
Active Member
Topic starter
 
[#9717]

Hello, when entering the number of login attempts (in the admin interface), I accidentally entered 1 attempt and blocked the admin account by entering a different password. I would very much like to ask for advice on how I can unblock my admin account.
Thank you very much


 
Posted : 29 Jan 2025 17H57
babynus
(@babynus)
Posts: 14966
Main Contributor Admin
 

Only solution: DB update
Something like

UPDATE resource SET loginTry=0, locked=0 where name='admin';

NB : create a second admin account, to be able to unock user with this account.


 
Posted : 29 Jan 2025 18H11
(@elmonta)
Posts: 3
Active Member
Topic starter
 

Thank you very much for your advice. I'm going to try it


 
Posted : 29 Jan 2025 18H14
(@elmonta)
Posts: 3
Active Member
Topic starter
 

Great problem solved, thanks a lot DB update didn't occur to me 🙂


 
Posted : 29 Jan 2025 18H23
(@mvrka4)
Posts: 8
Active Member
 

If you had access to phpMyAdmin could you also change the value from "1" to "0" to unlock the account? Or would it cause issues elsewhere? i.e somewhere else in the software that was tracking locked accounts or similar?


 
Posted : 30 Jan 2025 4H35
babynus
(@babynus)
Posts: 14966
Main Contributor Admin
 

If you had access to phpMyAdmin could you also change the value from "1" to "0" to unlock the account? Or would it cause issues elsewhere? i.e somewhere else in the software that was tracking locked accounts or similar?

It is exactly what is advised on first answer.


 
Posted : 08 Feb 2025 13H06
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