Forum

Welcome to ProjeQtOr new Forum. We migrated old forum to the new website.
You will find all your posts here, with your usual account.
Just one point : you’ll have to reinitialize your password. Use “Lost password” feature.

Receiving duplicate...
 
Notifications
Clear all

Receiving duplicate emails.

3 Posts
3 Users
0 Reactions
2,457 Views
(@n-demanuel)
Posts: 20
Active Member
Topic starter
 
[#6942]

Hello Sir/Madam, I have a problem with sending an email from projeqtor. When projeqtor sends me an email for the creation of a new ticket I receive it in duplicate. Do you have an idea of the parameter that should be changed to avoid this? Do you have any idea where this problem might come from?
Sincerely.


 
Posted : 23 Sep 2020 18H02
Gautier
(@gautier)
Posts: 207
Active Member Admin Registered
 

Hello,
could you check in your user parameter-> automation -> emailing -> not receive own emails


 
Posted : 23 Sep 2020 20H02
babynus
(@babynus)
Posts: 14966
Main Contributor Admin
 

Hi,

There was an issue on that point.
When same user was target for several reasons (for instance submitter and repsonsible) he received email twice.
But this is fixed on V8.5.5 (If I remember well).
Please migrate to latest stable release.


 
Posted : 24 Sep 2020 17H35
Share:

Scroll to Top