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closing problem
 
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closing problem

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(@seminote)
Posts: 29
Active Member
Topic starter
 
[#9816]

We have noticed that for some user accounts, meetings, activities there is a problem with closing the account/document. This manifests itself in the fact that the waiting time and is long and does not save changes, or closes the projeqtor. What could be the reason for this? 


 
Posted : 16 Apr 2025 19H21
Maxca
(@maxime)
Posts: 274
Active Member Admin
 

Hello ??
Do you have any projeqtor log errors? log console errors? What version are you on?
Have a good day,


 
Posted : 18 Apr 2025 10H53
(@seminote)
Posts: 29
Active Member
Topic starter
 

no logs or errors are displayed, the only “symptom” is the suspension of the programme, the failure to save changes. We are using version v11 3.2


 
Posted : 18 Apr 2025 11H22
babynus
(@babynus)
Posts: 14966
Main Contributor Admin
 

We are using version v11 3.2

I think it is the issue 

Sorry but we only support last stable release on this free forum.
So first migrate to V12.1.1, or consider subscribing to our support service where we can support older versions.


 
Posted : 18 Apr 2025 17H42
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