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History of changes ...
 
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History of changes contains just one record for severals tickets

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(@002514)
Posts: 68
Active Member
Topic starter
 
[#6731]

Hi
I meet a problem with history of changes. In fact, when i consult all records of changing for somes tickets, several times i have only one record int this popup history of changes. It seems me that it's the last recorded

Thank you for your hlep


 
Posted : 28 May 2020 19H29
(@babynus)
Posts: 14952
Member Admin
 

It is because change history now has archive (to imprive performance).
And history data for closed items is automatically archived, only keeing last one (the action which archived to history)
You can retreive global history with the "show archived history" button

on right part of history header


 
Posted : 01 Jun 2020 13H36
(@002514)
Posts: 68
Active Member
Topic starter
 

Hi Babynus

Thank you for your explanations. It's clear
However, i meet a problem when i want export to pdf format the history .. Below error message :

ERROR : Undefined offset: 1
in Html2Pdf.php
at line 5283

Thank you


 
Posted : 01 Jun 2020 13H50
(@babynus)
Posts: 14952
Member Admin
 

Sorry, I cannot reproduce on V8.4.5.
Can you please try and reproduce on Demo (demo.projeqotr.org) ?
If you reproduce, tell us wich item shows the issue.
If you don't, concider migrzting to V8.4.5


 
Posted : 01 Jun 2020 14H06
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