Forum

History of changes ...
 
Notifications
Retirer tout

History of changes contains just one record for severals tickets

4 Posts
2 Utilisateurs
0 Reactions
2,246 Vu
(@002514)
Posts: 68
Estimable Member
Début du sujet
 
[#6731]

Hi
I meet a problem with history of changes. In fact, when i consult all records of changing for somes tickets, several times i have only one record int this popup history of changes. It seems me that it's the last recorded

Thank you for your hlep


 
Posté : 28/05/2020 7:29 pm
(@babynus)
Posts: 14952
Membre Admin
 

It is because change history now has archive (to imprive performance).
And history data for closed items is automatically archived, only keeing last one (the action which archived to history)
You can retreive global history with the "show archived history" button

on right part of history header


 
Posté : 01/06/2020 1:36 pm
(@002514)
Posts: 68
Estimable Member
Début du sujet
 

Hi Babynus

Thank you for your explanations. It's clear
However, i meet a problem when i want export to pdf format the history .. Below error message :

ERROR : Undefined offset: 1
in Html2Pdf.php
at line 5283

Thank you


 
Posté : 01/06/2020 1:50 pm
(@babynus)
Posts: 14952
Membre Admin
 

Sorry, I cannot reproduce on V8.4.5.
Can you please try and reproduce on Demo (demo.projeqotr.org) ?
If you reproduce, tell us wich item shows the issue.
If you don't, concider migrzting to V8.4.5


 
Posté : 01/06/2020 2:06 pm
Share:
Retour en haut