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Hello,
I have an issue since a few weeks on the "Imputation" screen.
I usually have a list of different projects I am currently working on (see attachment).
This week and some previous weeks, I only a very restructed number of projets, I have many projects and tasks missing.
I have an administrator profile, I did not change anything on those projects.
This morning I was able to see all my tasks.
I added some time on a ticket and when I came back on the Imputations, almost all my tasks have disappeared.
Do you have any idea why ?
Thanks a lot
1) check projets
I did not change anything on those projects.
Are you really sure ? Prpjects "under construction" are not displayed on timesheet.
2) check for errors in log file
and report here any error
3) check for consistency issues
Go to Administration screen and run consistency check (and fix if required)
Thanks a lot.
I confirm that projects were not under construction.
I saw in the logs some errors due to tickets.
I also corrected the inconsistencies. It seems that it worked.
It was tickets that created inconsistencies and therefore errors.
Thanks for your help.