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[SOLVED] export to ...
 
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[SOLVED] export to pdf nothing appears only unclear symbols

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Yahya Nehmi
(@ymn76ymn)
Posts: 17
Active Member
Topic starter
 
[#9074]

When I export the list of Status to PDF, only new Status entered in another language (Arabic) nothing appears only unclear symbols!


 
Posted : 02 Oct 2023 19H33
babynus
(@babynus)
Posts: 14954
Main Contributor Admin
 

In the Global Parameters screen, change Font to Export PDF to Freesan
(default value Helvetica is not fully UTF8 compliant)


 
Posted : 03 Oct 2023 10H54
Yahya Nehmi
(@ymn76ymn)
Posts: 17
Active Member
Topic starter
 

thank you for replying,
I changed the font to freesans (for non ANSI Characters), nothing appears just symbol inside box.


 
Posted : 03 Oct 2023 23H03
babynus
(@babynus)
Posts: 14954
Main Contributor Admin
 

Can you please share some exemple of text and result ?


 
Posted : 09 Oct 2023 20H59
Yahya Nehmi
(@ymn76ymn)
Posts: 17
Active Member
Topic starter
 

for example:
Some names have been entered on the resources screen
real name: عصام الذبحاني
user name: OsamDabhani
default profile: Project Member
IS a user: yes
-------------
real name: عبدالسلام الاثوري
user name: aathori
default profile: Project Member
IS a user: yes
------------------------------------------
When exporting the list of resources to a PDF file, only the real name field displays symbols inside boxes but the other of the fields are ok,
Or export to CSV, the field of real name displays(ط¹ط¨ط¯ط§ظ„ط³ظ„ط§ظ… ط§ظ„ط§ط«ظˆط±ظٹ).


 
Posted : 13 Oct 2023 23H25
babynus
(@babynus)
Posts: 14954
Main Contributor Admin
 

Hi,
Issue confirmed.
Cyrilic characters work fine.
Chineese and Arabic don't.
Possibly UTF-8 issue (MB3/MB4) or Font restriction. We'll have a look.


 
Posted : 19 Oct 2023 21H51
babynus
(@babynus)
Posts: 14954
Main Contributor Admin
 

In fact we'll have to include additional font (aealarabiya) so will be included in V11.1 (not as a bug fix)


 
Posted : 26 Oct 2023 20H25
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