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[SOLVED] Ticket #24...
 
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[SOLVED] Ticket #2415 - id number instead of name in mail

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Maréchal
(@cmarechal)
Posts: 64
Active Member
Topic starter
 
[#3888]

Hi,
some users of projeqtor receive mails (alert mail for instance) with the id number of one or several different elements (project, user, task) instead of having the whole name of these.
It seeems to be dependant onthe access rights the user have (personnaly, as admin i never had such a problem)

thanks,

Chris


 
Posted : 01 Dec 2016 18H37
babynus
(@babynus)
Posts: 14966
Main Contributor Admin
 

Issue recorded as Ticket #2415


 
Posted : 02 Dec 2016 13H00
Maréchal
(@cmarechal)
Posts: 64
Active Member
Topic starter
 

thanks a lot !


 
Posted : 02 Dec 2016 13H25
babynus
(@babynus)
Posts: 14966
Main Contributor Admin
 

I cannot reproduce.
Could you please post an example on such emails (to be sure I understand the issue) and information about user receiving the email.

Thanks.


 
Posted : 05 Dec 2016 17H24
Maréchal
(@cmarechal)
Posts: 64
Active Member
Topic starter
 

as attachment will you find another email received.
It it received by the projectmanager which is also the responsible and the creator (id #75)


 
Posted : 05 Dec 2016 19H06
babynus
(@babynus)
Posts: 14966
Main Contributor Admin
 

So it is an Alert email.

Can you try and stop/retart the CRON Process (in adminstratrion page).
Then try to send again the alert.
I guess the issue should be solved.

A fix will be proposed on patch V6.0.3


 
Posted : 05 Dec 2016 19H11
Maréchal
(@cmarechal)
Posts: 64
Active Member
Topic starter
 

how should i do to send again the email ?


 
Posted : 05 Dec 2016 20H06
babynus
(@babynus)
Posts: 14966
Main Contributor Admin
 

Change validated end date to 2016-12-06
Wait until tomorrow.


 
Posted : 05 Dec 2016 20H09
Maréchal
(@cmarechal)
Posts: 64
Active Member
Topic starter
 

These are not my projects....So i don't want to interfere....
I wait the next alert to see if it is solved and I tell you.


 
Posted : 05 Dec 2016 20H12
Maréchal
(@cmarechal)
Posts: 64
Active Member
Topic starter
 

it works fine !
thanks


 
Posted : 12 Jan 2017 22H51
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