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[SOLVED] Ticket #2415 - id number instead of name in mail

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Maréchal
(@cmarechal)
Posts: 64
Estimable Member
Début du sujet
 
[#3888]

Hi,
some users of projeqtor receive mails (alert mail for instance) with the id number of one or several different elements (project, user, task) instead of having the whole name of these.
It seeems to be dependant onthe access rights the user have (personnaly, as admin i never had such a problem)

thanks,

Chris


 
Posté : 01/12/2016 6:37 pm
(@babynus)
Posts: 14952
Membre Admin
 

Issue recorded as Ticket #2415


 
Posté : 02/12/2016 1:00 pm
Maréchal
(@cmarechal)
Posts: 64
Estimable Member
Début du sujet
 

thanks a lot !


 
Posté : 02/12/2016 1:25 pm
(@babynus)
Posts: 14952
Membre Admin
 

I cannot reproduce.
Could you please post an example on such emails (to be sure I understand the issue) and information about user receiving the email.

Thanks.


 
Posté : 05/12/2016 5:24 pm
Maréchal
(@cmarechal)
Posts: 64
Estimable Member
Début du sujet
 

as attachment will you find another email received.
It it received by the projectmanager which is also the responsible and the creator (id #75)


 
Posté : 05/12/2016 7:06 pm
(@babynus)
Posts: 14952
Membre Admin
 

So it is an Alert email.

Can you try and stop/retart the CRON Process (in adminstratrion page).
Then try to send again the alert.
I guess the issue should be solved.

A fix will be proposed on patch V6.0.3


 
Posté : 05/12/2016 7:11 pm
Maréchal
(@cmarechal)
Posts: 64
Estimable Member
Début du sujet
 

how should i do to send again the email ?


 
Posté : 05/12/2016 8:06 pm
(@babynus)
Posts: 14952
Membre Admin
 

Change validated end date to 2016-12-06
Wait until tomorrow.


 
Posté : 05/12/2016 8:09 pm
Maréchal
(@cmarechal)
Posts: 64
Estimable Member
Début du sujet
 

These are not my projects....So i don't want to interfere....
I wait the next alert to see if it is solved and I tell you.


 
Posté : 05/12/2016 8:12 pm
Maréchal
(@cmarechal)
Posts: 64
Estimable Member
Début du sujet
 

it works fine !
thanks


 
Posté : 12/01/2017 10:51 pm
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