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Topic starter
Hello,
When I create a ticket through the ticket menu, people setup in the mail event are receiving an email based on "recorded" status. It's ok
But when we do the same in the "ticket simple" we never receive an email on recorded status. Is it a bug or a problem of setup?
Thanks for your feedback
M
Posted : 10 Jul 2013 11H16
I guess it's a bug.
Simple Ticket should inherit from Ticket for this behavior.
It seems it does not...
Ticket #1132 recorded
Posted : 10 Jul 2013 12H47