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Hello,
When I create a ticket through the ticket menu, people setup in the mail event are receiving an email based on "recorded" status. It's ok
But when we do the same in the "ticket simple" we never receive an email on recorded status. Is it a bug or a problem of setup?
Thanks for your feedback
M
Posté : 10 Juil AM 11:077
I guess it's a bug.
Simple Ticket should inherit from Ticket for this behavior.
It seems it does not...
Ticket #1132 recorded
Posté : 10 Juil PM 12:077