Hello,
I want to know how works the fields "Context" in the ticket screen.
By default, Ther is 3 fields, corresponding to environment, OS and browser.
what I'm looking for :
* is it possible to modify the lists of each context ? If yes, where is it possible ?
* is it possible to modify the name of one of theses three contexts.
If I take a look in Parameters/Lis of types, I see type of context but I can't create a new (and can't modify thoses which exist) and I don't see where are the value for each context.
Thanks for your help 🙂
Regards,
Damien
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ProjeQtOr v12.1.0 - Apache v2.4.56 - MariaDB v10.4.28 - PHP v8.2.4
Plugins installed : PersonalizedTranslation 1.6 - ScreenCustomization 7.2
* is it possible to modify the lists of each context ? If yes, where is it possible ?
Yes, in Environmental parameters / Context
* is it possible to modify the name of one of theses three contexts.
Yes, Parameters / List of Types / Context types
Hi Babynus,
The problem is in these two lines in ContextType.php:
public $_noDelete=true;
public $_noCreate=true;
I don't know what is the purpose of these lines and if this persists in new versions.
Is it possible to modify the name of one of theses three contexts ?.
Yes, Parameters / List of Types / Context types
In fact, not in my case : I don't have the capability to modify the name of the context : the field is grey 🙁
Regards,
Damien
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ProjeQtOr v12.1.0 - Apache v2.4.56 - MariaDB v10.4.28 - PHP v8.2.4
Plugins installed : PersonalizedTranslation 1.6 - ScreenCustomization 7.2
Hi dnaton
you can comment the lines in ContextType.php:
public $_noDelete=true;
public $_noCreate=true;
till we get the feedback from Babynus
Thanks 🙂
Regards,
Damien
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ProjeQtOr v12.1.0 - Apache v2.4.56 - MariaDB v10.4.28 - PHP v8.2.4
Plugins installed : PersonalizedTranslation 1.6 - ScreenCustomization 7.2
Hello,
I've modify the two lines but the result is the same 🙁 (ContextTyp.php in directory "Model")
I have made sometihing wrong ?
Regards,
Damien
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.
ProjeQtOr v12.1.0 - Apache v2.4.56 - MariaDB v10.4.28 - PHP v8.2.4
Plugins installed : PersonalizedTranslation 1.6 - ScreenCustomization 7.2
Try clearing the browser cache
Done yesterday...but same result 🙁
Fields are grey and can not be modified (and the icons "+" and "save" are grey too
Regards,
Damien
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.
ProjeQtOr v12.1.0 - Apache v2.4.56 - MariaDB v10.4.28 - PHP v8.2.4
Plugins installed : PersonalizedTranslation 1.6 - ScreenCustomization 7.2
Ah ok I've seen your previous screenshot
check the Access Rights to Contexts Type (it must be write not readonly)
Yessss 🙂
It was the only one access right put in "read Only" :silly:
Thanks
Regards,
Damien
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ProjeQtOr v12.1.0 - Apache v2.4.56 - MariaDB v10.4.28 - PHP v8.2.4
Plugins installed : PersonalizedTranslation 1.6 - ScreenCustomization 7.2
Hi,
You must not comment
public $_noDelete=true; public $_noCreate=true;
This is important : you must now create new context types, nor delete existing.
The screen is designed for 3 context types, and 3 only.
Adding new of deleting existing will generate issue.
To hide one, just ckeck "closed".



