Forum

Cron Abnormally Sto...
 
Notifications
Retirer tout

Cron Abnormally Stopped

11 Posts
2 Utilisateurs
0 Reactions
5,339 Vu
(@canstrousse)
Posts: 13
Active Member
Début du sujet
 
[#6858]

Hi All,
Have a problem with Cron (Abnormally Stopped)
I have controled PHP 7.0 parameters on Planethoster and all seems OK. (max_execution_time = 0).
Cron has well worked from 17h30 to 21h26 (See Log attached) and since, Abnormally stopped 5 minutes after being started.
An Idea ?
Thank's a lot.


 
Posté : 1 Août AM 01:088
Damian
(@damian-sd)
Posts: 119
Membre Admin Registered
 

Hello,
you probably work with NGINX, if is it follow this post for fix yout issue. CRON Stopping without error


 
Posté : 5 Août PM 13:088
(@canstrousse)
Posts: 13
Active Member
Début du sujet
 

Hi all,
In fact, my Hoster did not autorize " request_terminate_timeout 0 " so in changed for another with a VPS Serveur.
Now, Cron is almays UP but i have another problem.
Test send Mail : OK
Send Mail without Group Mail : OK
Send Mail with Group Mail : KO (never delivered) but notified OK in Projeqtor..

Il think i will open another Topic about this and close this on.


 
Posté : 6 Août AM 11:088
Damian
(@damian-sd)
Posts: 119
Membre Admin Registered
 

Hello,

we need more information to reproduce this issue.
Projeqtor version ?
have you email on every user ? if it is have you config "not receive own mail" parameter ?
have you trace on Projeqtor log for this ?


 
Posté : 6 Août PM 12:088
(@canstrousse)
Posts: 13
Active Member
Début du sujet
 

Hi Damian,
Thank's for your Help.
Version : V8.5.32
Users should receive the Mail, but KO for the 2.
Not Receive Own Mail is set to "No"
No Warning in ProjeQtor Log
For information, i use "mails on Event" and "email templates" and only for Tickets. At this moment, i don't use anything else like Activities, Actions, etc..
See attached file


 
Posté : 6 Août PM 13:088
(@canstrousse)
Posts: 13
Active Member
Début du sujet
 

Correction : Projeqtor Version V8.5.3


 
Posté : 6 Août PM 13:088
(@canstrousse)
Posts: 13
Active Member
Début du sujet
 

Something else intresting...
I Turn activate email grouping to No

Change a Note (Use my "mails on Event" and "email templates") : Mail received
Attach a File (Use my "mails on Event" and "email templates") : Mail NOT received
Change Statuts (Use my "mails on Event" and "email templates") : Mail NOT received

But Projeqtor say "OK" pour the 3 Mails.
Nothing special in Log

And in V8.5.3 on another environement (mutualized hosting Planethoster), all is well working... But, cron is stopped every 5 minutes as i said it in this Topic. Grrrr

Thank You.


 
Posté : 6 Août PM 14:088
Damian
(@damian-sd)
Posts: 119
Membre Admin Registered
 

Hi,

your using PHPMail as librairie but if your run it on windows he can't work correctly.
We advice you PHPMailer , he work pretty well.


 
Posté : 6 Août PM 15:088
(@canstrousse)
Posts: 13
Active Member
Début du sujet
 

Thank's Damian
It runs on Debian.


 
Posté : 6 Août PM 18:088
(@canstrousse)
Posts: 13
Active Member
Début du sujet
 

Hi,
It's better...
I've changed the <> to <> and now, all Mails with Grouping Mails turn to No are well delivered.
I continue test with Grouping Mails turn to On but they are never delivered.


 
Posté : 6 Août PM 19:088
(@canstrousse)
Posts: 13
Active Member
Début du sujet
 

Hi,
So all is OK now but i can not say why...
Made a reboot of my VPS, nothing changed
Export my Database.
Made a re-installation of ProjeQtor, Scratch tables of my Database
Drop the tables, import my tables
And Now, all is OK, with Email Grouping or not..


 
Posté : 6 Août PM 21:088
Share:
Retour en haut