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email still not be sent after unchecked "under construction"

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(@robertji)
Posts: 26
Active Member
Topic starter
 
[#6498]

hello,

I have unchecked the "under construction" option,

But I still can't get the alert mail of the activity over validated start date, why??


 
Posted : 13 Feb 2020 11H04
Flou
 Flou
(@flou)
Posts: 253
Active Member
 

Hello,

Do you have in the indicator menu an indicator create for the activities which sends an email when the validated start date is exceeded?


 
Posted : 13 Feb 2020 14H05
(@robertji)
Posts: 26
Active Member
Topic starter
 

Hello,

Do you have in the indicator menu an indicator create for the activities which sends an email when the validated start date is exceeded?

Yes, I have add a indicator for validated start date:


 
Posted : 14 Feb 2020 6H12
Flou
 Flou
(@flou)
Posts: 253
Active Member
 

Did you have correctly configure the sending of mail in the global settings?
you can test if you know the emails well.

if it works check that you have not activated the parameter "not receive his own emails".


 
Posted : 14 Feb 2020 13H15
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