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FATAL ERROR !
 
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FATAL ERROR !

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 Mike
(@mike007)
Posts: 25
Active Member
Topic starter
 
[#4546]

Hello,
Why do i receive this error (picture attached) when i try to update an activity ? it is impossible to update (add, remove or change) anything for some activities/projetcs.
I'll be so glad if you can explain to me the nature or the source of this error, and how to fix it.
Thanks in advance.


 
Posted : 02 Aug 2017 17H23
babynus
(@babynus)
Posts: 14966
Main Contributor Admin
 

It is a timeout error.
It means saving the activity take too much time... (more than 30 seconds)

This should not happen (saving an activity should be much shorter than 30 seconds)

Possible causes are :
- you have very important performance issue (that would set projeqtor unusable)
- change leads to sending emails and your smtp server is not properly configured : try and remove smtp host in gloibal paremeters
- you are using Organization budget on very important structure of project : migrate to V6.2 and disable budget in global parameters


 
Posted : 02 Aug 2017 17H48
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