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Please show your config and be sure to make changes on item.
I insist : defining default value will not automatically update exisitng items. This will be taken into account only for new items (or when updating item)
Posté : 8 Fév PM 17:022
Début du sujet
Hi
in fact, at ticket creation, the field is not visible (workflow rule). When the field becomes visible, the default value is not the one i "forced" in the customization plugin. Please clarify.
Posté : 14 Fév PM 13:022
Default value won't work for hidden fields.
Posté : 14 Fév PM 18:022
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