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Help for Reset Admin Password

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Eric Bula
(@nauta69)
Posts: 6
Active Member
Début du sujet
 
[#7989]

I have installed version 9.3.5 on a cloud hosting. After installation, the system does not recognize the admin user and the message "invalid login parameters" appears. I tried the solution that babynus offered:

Otherwise, update table resource, line for id of admin (default admin is id #1) set "password" to new password (clear text) and "crypto" to null

But it has not worked. I appreciate the help you can offer me.
Thank you

 


 
Posté : 28/12/2021 7:01 am
(@babynus)
Posts: 14952
Membre Admin
 

Hi,

Possibly some php modules are missing on your hosted server.
Can you try and get logs to find the source of the issue ?
(projeqtor log, apache error log, php error log)


 
Posté : 28/12/2021 7:23 pm
Eric Bula
(@nauta69)
Posts: 6
Active Member
Début du sujet
 

 

Hi! I attach the log file


 
Posté : 28/12/2021 8:55 pm
(@babynus)
Posts: 14952
Membre Admin
 

You re-run installation on a partially installed DB.
Drop all tables in DB and retry (reconnect as admin/admin).


 
Posté : 29/12/2021 2:03 pm
Eric Bula
(@nauta69)
Posts: 6
Active Member
Début du sujet
 

Thanks babynus!
Perform the installation again as you indicate and it works perfect!


 
Posté : 30/12/2021 12:54 am
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