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How configure the possibility to receive tickets from emails

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4,726 Vu
(@bassem)
Posts: 27
Active Member
Début du sujet
 
[#6945]

Can you tell me please, the way to configure the possibility to receive tickets from emails in ProjeQtor 8.5.5

Best Regards.


 
Posté : 25 Sep PM 14:099
(@babynus)
Posts: 14952
Membre Admin
 

Define input mailbox (in section Controls & automation)


 
Posté : 28 Sep AM 11:099
(@bassem)
Posts: 27
Active Member
Début du sujet
 

Good day,

after finishing the configuration (photo attached),
I got this error message: "Too many login failures - mailbox closed"

Can you help me please.

Best Regards


 
Posté : 28 Sep PM 14:099
(@bassem)
Posts: 27
Active Member
Début du sujet
 

Good day,

after finishing the configuration (photo attached),
I got this error message: "Too many login failures - mailbox closed"

Can you help me please.

Best Regards


 
Posté : 28 Sep PM 14:099
(@babynus)
Posts: 14952
Membre Admin
 

Hi,

The connection to imap mailbox failed.
(have a look at log file to know what)

So mailbox definition was automatically "closed" to avoid too many incorrect correction (that could lead to imap server banning)
Uncheck "closed", save mailbox and fix what wrong for another try.


 
Posté : 28 Sep PM 16:099
(@bassem)
Posts: 27
Active Member
Début du sujet
 

I have this message (see attached photo) in the log file.


 
Posté : 28 Sep PM 17:099
(@bassem)
Posts: 27
Active Member
Début du sujet
 

Can you help me please

I still have this message "Too many login failures - mailbox closed" even though I am sure that my password is correct.

log file :
2020-09-29 10:15:10.597 ** ERROR ** [V8.5.5] on file 'C:wamp64wwwprojeqtormodelImapMailbox.php' at line (86)
2020-09-29 10:15:10.600 ** ERROR ** [V8.5.5] cause = imap_open(): Couldn't open stream {imap.gmail.com:993/imap/ssl}INBOX
2020-09-29 10:15:10.644 ** ERROR ** [V8.5.5] Too many login failures


 
Posté : 29 Sep PM 12:099
(@babynus)
Posts: 14952
Membre Admin
 

GMail rejects your connection.
A little search on the internet gived clue : https://stackoverflow.com/questions/40648430/read-gmail-inbox-resulting-in-too-many-login-failures-error
You muist enable IMAP on your GMail account and allow access for "If You’re signing in from a new location or device" in your Gmail settings


 
Posté : 29 Sep PM 20:099
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