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How to get all linked elements to appear in an email, generated from a template

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(@beverley)
Posts: 56
Active Member
Topic starter
 
[#5891]

Hi

I have tried ${LINK} however this appears to only pull one of the linked elements into the email sent. How should this work, and what commands should I be using.

Please see attached word document for more information and screen shots.
No links reported for DELIVERABLES also, sorry not documented this one also, but it is same issue, just for another element where it is not working fully.


 
Posted : 05 Apr 2019 21H07
babynus
(@babynus)
Posts: 14966
Main Contributor Admin
 

It is not normal that all linkes are not retreived.
Issue recorded as Ticket #3943


 
Posted : 09 Apr 2019 1H13
(@beverley)
Posts: 56
Active Member
Topic starter
 

Thanks Babynus

I have just tried creating an email template for communicating issues. This time the LINK functionality did not report any linked elements even though there was one. I have attached a document with screen shots of this issue also. It is probably linked to the issue I reported before that not all linked elements were working for elements linked to an action.


 
Posted : 09 Apr 2019 20H34
babynus
(@babynus)
Posts: 14966
Main Contributor Admin
 

sorry, no document attached to last message


 
Posted : 10 Apr 2019 22H56
(@beverley)
Posts: 56
Active Member
Topic starter
 

I added the additional attachment to the original request as can not add attachments to responses. Let me know if you can not find it. It should be the second attachment giving details of the issue where no links were found in email sent although one did exist.

Thanks


 
Posted : 11 Apr 2019 11H07
(@beverley)
Posts: 56
Active Member
Topic starter
 

Created a template for RISK email, however again the link to other elements if not picking up and reporting these links. I have put some screen shots in an another word document and attached this to the original message on this thread.


 
Posted : 11 Apr 2019 14H19
babynus
(@babynus)
Posts: 14966
Main Contributor Admin
 

Issue reproduced and recorded as Ticket #3952


 
Posted : 12 Apr 2019 0H55
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