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Hi,
I obtain the attached error message when reading a document in document module (by clinking on PDF icon) and download does not work (nothing happen). It is a PDF and it is coming from my desktop.
I tried several times.
Please help.
No attached error 🙁
Sorry 🙂
It seems you have some network issue.
check log file, apache error log file, and if no error, check with your network responsible.
No i do not think so as it works for other document without any issue. it seems that download.php script is not launched...
An dit does the same on other document in other ticket for example...
And i add that it works for .doc or .png for example but not for .pdf
it used to work for .pdf in the past
Please help
I found the solution : no accent are allowed...
It is restrictive, is it normal ?
It is encoding on server side that is wrong.
You should adapt global parameter : "charset to save files on server"