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Topic starter
Is there a way that someone can "subscribe" themselves to a ticket, perhaps for example a manager keeping a close eye on a tickets progress but not being a creator or assignee of the ticket in question?
Posted : 01 Jul 2013 23H39
No, it's not a user choice to be notified.
It is an admin choise of who is motified on which event.
Posted : 02 Jul 2013 2H42