The message "contact your administrator" means you'll find description of the error in the log file.

Maybe I should change
$paramMailSmtpServer='localhost'; // SMTP Server (default is localhost) to smtp.gmail.com
in the file parameters.php

If you don't have a local smtp server, yes you should find a remote server :whistle:

Hi,

I'm facing also the same problem even though I have setup the smtp server in the global parameters and alos in the file tool/parameters.php

Is there any thing else to be setup?

should I also change the value of $param['MailSmtpServer'] = 'localhost'; in the config.php file?

RG,
Aziz

The smtp server must be configured in the global parameters screen.
The value in the config.php file is just the default value proposed on setup. It is not used after first installation.
There are two possibilities :
1) you have a local smtp server : let the 'localhost' as parameter should work
2) you don't have a local smtp server : you must get a remote smpt server and specify its location in the parameter. Some providers give you a smtp server. For instance, free proposes smtp.free.fr (not very quick, but works).

On linux servers your are more likely to be in situation 1 : sendmail is installed by default on most linux distributions.
On windows, you will always be in situation 2. No smtp server is setup by defaut, and even if you install one locally, it will not be locally reachable from PHP.

Indeed, I use projectorria on a linux installation (centos for instance) and I have already setup the ip adress of the smtp server in the global parameters (I don't use sendmail).
the problem is still there, I get the message error: contact the administator.

In your case, you need to define the "sendmail program path".
See user manual.

http://demo.projectorria.org/manual/manual.php?page=12&tag=parameter

I completed setup the system on my test webserver. the email server is a online server/ I configured all and even made sure my mail settings is 100% as er my Outlook test account settings.

I tried to sent email form user setup page by clicking on sent information to user.

In the log file I got the following:
2016-08-17 12:15:18.025 ** ERROR ** Error sending mail
2016-08-17 12:15:18.025 ** ERROR ** SMTP Server : host319.hostmonster.com
2016-08-17 12:15:18.025 ** ERROR ** SMTP Port : 465
2016-08-17 12:15:18.025 ** ERROR ** Mail stored in Database : #4
2016-08-17 12:15:18.025 ** ERROR ** PHPMail error : Message body empty
2016-08-17 12:15:18.025 ** ERROR ** PHPMail debug :

Issue is clear : "Message body empty"

Did you define an email and password for the user ?
Can you check Mail (in tools) and look for mail #4 : what is its body ?
Do you have any error in log file ?

Hello,

I have the same isssue, mails are not working. I tyr to send password reset email to the user and I get error message.

log file:
2016-09-09 15:07:13.755 ** ERROR ** Mail stored in Database : #14
2016-09-09 15:07:13.755 ** ERROR ** PHPMail error : Message body empty
2016-09-09 15:07:13.755 ** ERROR ** PHPMail debug :

1. system: ubuntu 16 with sendmail configured properly as I can send mail with php command from ssh command line

2. global parameters/emailing filled out properly, I checked both remote smtp on port 25 and localhost with ssmtp configured...

3. In tools/Emails sent: I see a list of emails with errors, no titles, no text of the email, I see just date, time, email to and nothing more...

Is it possible that despite working there is some misconfiguration of sendmail in ubuntu? Can you show piece of php code that you use in projeqtor for email sending?
I can't understand error: >Message body empty<... I'm not doing anything with mail body message. It is defined by Projeqtor...

Please help

Here is more from my log file:
2016-09-09 14:56:03.155 ** ERROR ** Error sending mail
2016-09-09 14:56:03.155 ** ERROR ** SMTP Server : mail.inven.com.pl
2016-09-09 14:56:03.155 ** ERROR ** SMTP Port : 25
2016-09-09 14:56:03.155 ** ERROR ** Mail stored in Database : #13
2016-09-09 14:56:03.155 ** ERROR ** PHPMail error : Message body empty
2016-09-09 14:56:03.155 ** ERROR ** PHPMail debug :
2016-09-09 15:07:13.755 ** ERROR ** Error sending mail
2016-09-09 15:07:13.755 ** ERROR ** SMTP Server : localhost
2016-09-09 15:07:13.755 ** ERROR ** SMTP Port : 25
2016-09-09 15:07:13.755 ** ERROR ** Mail stored in Database : #14
2016-09-09 15:07:13.755 ** ERROR ** PHPMail error : Message body empty
2016-09-09 15:07:13.755 ** ERROR ** PHPMail debug :

Maybe there is some error in the php code? I use php7.0 as it is native for ubuntu 16
http://stackoverflow.com/questions/13816571/phpmailer-mailer-error-message-body-empty

SOLVED. I have no idea why. I know how...

I had other projeqtor instance on co-hosting service, with working email service. I have there limited access (directadmin, no ssh) MySql installation is very simple through GUI.

So I made a copy of that database and imported into my ubuntu server through myphpadmin. All done on newest projeqtor 5.5.1 versions (both instances).

I login into my ubuntu projeqtor and emails are working. I see no connection between database and emails but something must have changed... I'm so happy.

IT is like magic!

While copying database you copied email configuration (smtp parameters).
So possibly something was wrong on first install.