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(@service-automation)
Posts: 26
Active Member
Topic starter
 
[#7451]

Hi,

When I assign an action to a responsable, the responsable doesn't received the notifcation.

I think I have sometimes wrong on my global configuration, because we received only the notifcation regarding Timesheet.

My cron task is active.

Could you help me ?

Thanks you,

Fred
 


 
Posted : 26 Mar 2021 10H07
babynus
(@babynus)
Posts: 14966
Main Contributor Admin
 

On youir screenshot you have only alerts on status change.
You should add alert on responsible change.


 
Posted : 27 Mar 2021 19H05
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