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Problem with Full time equivalent (ETP in french)

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Bena
 Bena
(@bena)
Posts: 65
Active Member
Début du sujet
 
[#5624]

Hello,

On my ressource profile, I have an ETP set to 1. When I compute the planning, projeqtor does not assign me 1 day of work. It's usually between 0.58 and 0.6 day.
So I tried to reduce my ETP. And when I set it below 0.4, I have the following error :

2018-12-17 11:14:23.162 ** ERROR ** [V7.2.7] ERROR **
2018-12-17 11:14:23.163
** ERROR ** [V7.2.7] on file '/projeqtor/projeqtor/model/ProjectMain.php' at line (647)
2018-12-17 11:14:23.163
** ERROR ***** [V7.2.7] cause = Creating default object from empty value

Can you help me ?

Regards,


--
Bena

 
Posté : 17 Déc PM 13:1212
(@babynus)
Posts: 14952
Membre Admin
 

Can you show print screen of what you do ?
It's not clear as you deal with resource capacity and point out error on project...


 
Posté : 17 Déc PM 16:1212
Bena
 Bena
(@bena)
Posts: 65
Active Member
Début du sujet
 

Sorry, i forget one step.
The error is displayed when I calculate all project from the gantt planning.


--
Bena

 
Posté : 17 Déc PM 17:1212
(@babynus)
Posts: 14952
Membre Admin
 

Hello,

I really don't think is is linked to FTE of resource...
... but who really knows, except God
... and even God may not be sure when subject is computer programming.

But I cannot reproduce.
Could you try and reproduce on Demo ?
Could you also check for consistency issues (check is avaialble on admin screen)


 
Posté : 17 Déc PM 19:1212
Bena
 Bena
(@bena)
Posts: 65
Active Member
Début du sujet
 

Hello,

No error with the consistency check.

I've try with an other ressource on the same instance of projeqtor and there is no error.

I've just the error with me (as ressource). An other strange thing, Projeqtor never allow me to work more than 0.6 day a day (with a FTE of 1).
The only way for me to have 1 day of work planned each day is to set my FTP to 1.4.

It's like that somewhere on the app, 0.4 is remove from my FTE. So if I set my FTE under 0.4, my true FTE is under 0 and the calculation of the planning crash.

Regards,


--
Bena

 
Posté : 18 Déc PM 16:1212
(@babynus)
Posts: 14952
Membre Admin
 

Can you check with report "Color Monthly Reource planning" if your resource is used on another project ?


 
Posté : 19 Déc PM 23:1212
(@babynus)
Posts: 14952
Membre Admin
 

I think you have some unconsistency in data, that is not displayed but generates issues.
We have completed consistency checks on V7.3, and fixed an issue on the subjet on V7.3.2 (that will soon be deployed).
I hope that consistence checks on V7.3.2 will fix your issue.


 
Posté : 20 Déc PM 20:1212
(@babynus)
Posts: 14952
Membre Admin
 

Hi,

I think I've found your planning issue.
It does not come from FTE, but from use of global planning.
This issue should be fixed on V7.3.2

You FTE issue comes (almost sure) from a project "using" part of your availability.
Possibly a fixed project.
Check in reports for planned work.


 
Posté : 21 Déc AM 11:1212
Bena
 Bena
(@bena)
Posts: 65
Active Member
Début du sujet
 

Hello,

I've just installed the version 7.3.3. It's better. Instead of loosing 0.4 day by day (with a FTE at 1), I juste loose 0.21 day.

When I set my FTE to 0.1 and try to calculate the planning I have the following error :

2019-01-03 18:33:28.489 ** ERROR ** [V7.3.3] ERROR **
2019-01-03 18:33:28.489 ** ERROR ** [V7.3.3] on file '/projeqtor/projeqtor/model/ProjectMain.php' at line (647)
2019-01-03 18:33:28.489 ** ERROR ***** [V7.3.3] cause = Creating default object from empty value

PS : I have run the check consistency in the admin part and it correct many error but I still have only 0.79 day planned each day.

Regards.


--
Bena

 
Posté : 4 Jan PM 12:011
(@babynus)
Posts: 14952
Membre Admin
 

Try and add one line before line 647 in /model/ProjectMain.php, like this

    
    debugLog($this);
    $this->ProjectPlanningElement->refName=$this->name;

Run the calculation that generates the error.
Then poste here log file.
Thanks.


 
Posté : 4 Jan PM 22:011
Bena
 Bena
(@bena)
Posts: 65
Active Member
Début du sujet
 

Hello,

The log is joined.

Regards,


--
Bena

 
Posté : 7 Jan PM 12:011
(@babynus)
Posts: 14952
Membre Admin
 

Try and change line 996 in model/ProjectMain.php from

$proj=SqlElement::getSingleSqlElementFromCriteria("ProjectPlanningElement",array('refType'=>'Project','refId'=>$id),true);

to

$proj=SqlElement::getSingleSqlElementFromCriteria("ProjectPlanningElement",array('refType'=>'Project','refId'=>$id),false);

Does it fix the issue ?


 
Posté : 7 Jan PM 12:011
Bena
 Bena
(@bena)
Posts: 65
Active Member
Début du sujet
 

nop, same error.


--
Bena

 
Posté : 7 Jan PM 19:011
(@babynus)
Posts: 14952
Membre Admin
 

Would it be possible to get an anonymized dump of your DB to reproduce ?
(we have a plugin to do this)


 
Posté : 8 Jan AM 00:011
Bena
 Bena
(@bena)
Posts: 65
Active Member
Début du sujet
 

I have an error with the plugin :

2019-01-08 09:49:09.522 ===== TRACE ===== New plugin found : backupDatabaseForSupport_V1.4.zip
2019-01-08 09:49:09.526 ===== TRACE ===== Plugin unzipped succefully
2019-01-08 09:49:09.529 ===== TRACE ===== Plugin descriptor information :
2019-01-08 09:49:09.529 ===== TRACE ===== => name : backupDatabaseForSupport
2019-01-08 09:49:09.529 ===== TRACE ===== => description : anonymized backup of a database to provide for support
2019-01-08 09:49:09.529 ===== TRACE ===== => version : 1.4
2019-01-08 09:49:09.529 ===== TRACE ===== => compatibility : V5.4.4
2019-01-08 09:49:09.531 ** ERROR ** [V7.3.3] ERROR **
2019-01-08 09:49:09.531
** ERROR ** [V7.3.3] on file '/projeqtor/projeqtor/plugin/backupDatabaseForSupport/backup.php' at line (71)
2019-01-08 09:49:09.531
** ERROR ***** [V7.3.3] cause = mysqli::__construct(): (HY000/2002): No such file or directory


--
Bena

 
Posté : 8 Jan AM 11:011
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