Hi
Anybody knows why a project is updated automatically to "canceled" status?
I checked the history and the historic displayed one line with my username as if I canceled this project (but I didn't canceled it, or at least, not with an update of the status).
A recalculation of all plannings could be generated this cancelation?
Anybody knows why a project is updated automatically to "canceled" status?
Check the "cancelled" checkbox of the project, what can be done by selecting cancelled status.
A recalculation of all plannings could be generated this cancelation?
Absolutely not !
On 01/02/2016 at 10:16:29, PM_MLT changed status from Assigned to Cancelled.
Hi Babynus
As I explained you before (at least I tried to) I didn't change the status manually, that 's why I ask you : how the status is changed automatically? What i need to check? Workflow, history. ..etc
Pd: it is not the first time that it is happened.
Thanks.
My username on projector is pm_mlt, that's why I am sure that I didn't change manually the status 😉
Only possibility I can think about is that :
=> You configured to move to first status done when there is no left work
=> there was a change that got to no left work
=> the fisrt "done" status on project workflow is cancelled
Thanks Babynus.
Only possibility I can think about is that :
=> You configured to move to first status done when there is no left work
If my understanding is right, I need to unable "handle status", "done status" and "closed status" for "canceled status", is it right?
=> there was a change that got to no left work
If no left time is, the "canceled status" is done automatically? How can I change it?
=> the fisrt "done" status on project workflow is cancelled
As you can see on the attachements, the first done status is "done".
If my understanding is right, I need to unable "handle status", "done status" and "closed status" for "canceled status", is it right?
No.
For cancel status, handled, and done may be disabled, but closed should bre enabled.
If no left time is, the "canceled status" is done automatically? How can I change it?
You must define in your workflow a status with sortOrder < sortOrder of Cancelled status, and with isDoneStatus=1 (status done checked);
As you can see on the attachements, the first done status is "done".
Is it really this workflow that is used for Projects ?
Thanks for your help.
No.
For cancel status, handled, and done may be disabled, but closed should bre enabled.Done status and handled status were disabled. (cf new screenshot)
You must define in your workflow a status with sortOrder < sortOrder of Cancelled status, and with isDoneStatus=1 (status done checked);
Right now, "done" status has a sort (400) < sort order of "canceled" status (399) (cf new screenshot) , are you sure that it is not at reverse? because the new diagram workflow is strange for me.
Is it really this workflow that is used for Projects ?
Yes I am sure, all projects types are pointed to this workflow.
Found an issue with boolean fields that may explain this strange behavior.
Will be deployed very soon in V5.2.3
boolean about isDoneStatus=1?
Could you confirm me if all my changes are mandatories or this behavior should be resolved with the boolean on v5.2.3 without applied my changes?
I think 5.2.3 will fix.
Have to be tested to bze sure.
Ok, thanks.