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Real Work allocations....

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12 {numéro}K Vu
(@durou-c)
Posts: 468
Contributor
Début du sujet
 
[#2298]

Dear All,

I have a problem ...
for the first time today I can't do the increase Real work allocations, I've got a message with ERROR: Contact your administrator....

And even I'm logging with the Admin account, I've got this problem !

what's happen ? :blush:


 
Posté : 27 Avr PM 19:044
(@babynus)
Posts: 14952
Membre Admin
 

Hi,

First have a look at the log file.
It should always be the reflex 👿

I suggest you to look for max_input_vars in the forum and in the prerequisites.
It is the most common issue on this screen.


 
Posté : 27 Avr PM 20:044
(@durou-c)
Posts: 468
Contributor
Début du sujet
 

in log files:

on file '/var/www/projeqtor/tool/saveImputation.php' at line (84)
2015-04-27 17:39:11 ** ERROR ** cause = Error - Maybe max_input_vars is too small in php.ini


 
Posté : 27 Avr PM 20:044
(@babynus)
Posts: 14952
Membre Admin
 

Exactly as I suggested : max_input_vars is too small.
You have to change it in the php.ini (set value to 4000 as advices on prerequisites : http://www.projeqtor.org/en/product-en/technical-en/64-setup-en/412-product-prerequisites-en)


 
Posté : 27 Avr PM 20:044
(@durou-c)
Posts: 468
Contributor
Début du sujet
 

is it reset sometimes or could ful again with 4000 ?


 
Posté : 27 Avr PM 20:044
(@durou-c)
Posts: 468
Contributor
Début du sujet
 

is it on etc/php5/apache2/php.ini ???


 
Posté : 27 Avr PM 20:044
(@babynus)
Posts: 14952
Membre Admin
 

is it on etc/php5/apache2/php.ini ???

Yes.

And don't forget to restat php (or apache) to take change into account B)


 
Posté : 27 Avr PM 20:044
(@durou-c)
Posts: 468
Contributor
Début du sujet
 

I have change the value of max input to 4000,
on etc/php5/apache2/php.ini
but it is not work 🙁


 
Posté : 27 Avr PM 20:044
(@durou-c)
Posts: 468
Contributor
Début du sujet
 

i did, i, terminal:
sudo /etc/init.d/apache2 stop

and

sudo /etc/init.d/apache2 start

and it do not work, what's problem 🙁 🙁


 
Posté : 27 Avr PM 21:044
(@durou-c)
Posts: 468
Contributor
Début du sujet
 

this is what I have on the log file:

2015-04-27 19:01:54 ** ERROR ** GD Library not enabled - impossible to draw charts
2015-04-27 19:01:54 ** ERROR ** GD Library or FreeType Librairy incorrect or not correctly installed - impossible to draw charts
2015-04-27 19:02:13 ===== TRACE ===== WARNING - Left work not retrieved from screen
2015-04-27 19:02:13 ===== TRACE ===== - Maybe max_input_vars is too small in php.ini
2015-04-27 19:02:13 ===== TRACE ===== - Assignment #39 on Activity #25 for resource #6 - PREVOSTO Jonathan
2015-04-27 19:02:13 ** ERROR ** ERROR **
2015-04-27 19:02:13
** ERROR ** on file '/var/www/projeqtor/tool/saveImputation.php' at line (84)
2015-04-27 19:02:13
** ERROR ***** cause = Error - Maybe max_input_vars is too small in php.ini


 
Posté : 27 Avr PM 21:044
(@babynus)
Posts: 14952
Membre Admin
 

Your parameter is not taken into account.
Maybe it is not the good php.ini.

Also notice that GD library is not installed : you'll not be able to display charts in reports.


 
Posté : 27 Avr PM 21:044
(@durou-c)
Posts: 468
Contributor
Début du sujet
 

so I have an other PHP.ini ?


 
Posté : 27 Avr PM 21:044
(@durou-c)
Posts: 468
Contributor
Début du sujet
 

I'm so sorry but it was the good php.ini .... :whistle:

It's just that I don't remove the ";" before de variable input_max ....

so now it's works

but how I can install the GD library ?


 
Posté : 27 Avr PM 21:044
(@babynus)
Posts: 14952
Membre Admin
 

but how I can install the GD library ?

apt-get install php5-gd

should do the job.


 
Posté : 27 Avr PM 21:044
(@durou-c)
Posts: 468
Contributor
Début du sujet
 

thks you so much, all is good now ...


 
Posté : 27 Avr PM 21:044
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