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Topic starter
Hi,
I am trying to configure the mailing.
Precisely, i would like for when you reply to a message received from projeqtor, for the message will be added as a note in the project automatically.
I have CRON started.
IMAP host to check email input: {imap.gmail.com:993/imap/ssl}Support
IMAP User to check email input : myuser@mygoogledomain.ca
IMAP Password: mypassword
However it is not working. Only e-mails sent are attached as notes.
Thank you.
Posted : 21 Mar 2017 18H10
Topic starter
Also, is it possible for an external customer to create a ticket (without having a login)
Thanks.
Posted : 21 Mar 2017 18H11
Check for errors in log file.
Also check that when your reply to email, original mail is preserved.
Posted : 22 Mar 2017 18H27