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Hi,
I need help for setup and using the tickets tracking options.
I would like that, the project contacts (in my case my clients) to be able to access at this option for adding followers on a ticket. But obviously, that only the contacts or resources assigned to the project are visible in this list.
How to do it, currently my list is completely empty.
Thank you for your help
Regards
Posté : 01/03/2024 4:49 pm
Change specific access right "subscribe for others"
Note : when you define input mailbox to receive tickets by mail, you can specify that all receipients are automaticalley subscribed to the ticket.
Posté : 03/03/2024 6:02 pm