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[SOLVED] Accidentally closed activity

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(@gregius)
Posts: 24
Active Member
Début du sujet
 
[#3616]

Hi all,

I accidentally closed an activity in one of my rpojects and i can't unclose it.
Is there a way? Or do i have to create a new activity ?


 
Posté : 31 Août PM 17:088
(@babynus)
Posts: 14952
Membre Admin
 

You have to update the workflow in order to allow reopning of activity (get back to a previous status)


 
Posté : 31 Août PM 20:088
(@gregius)
Posts: 24
Active Member
Début du sujet
 

sorry to ask a newbie question, but i can't find what you call update the workflow.
is it the planning?


 
Posté : 1 Sep PM 13:099
(@richard-pare)
Posts: 165
Active Member
 

When you create an activity, you selected an activity type.

This activity type is linked to a workflow.

A workflow defines the possibility to go from one status to another one, and who (depending on profile) can do this operation for each status.

May be your workflow defines for the activity type doesn't have a re-opened status or may be you don't have access to change the status to "re-opened".


 
Posté : 1 Sep PM 16:099
(@gregius)
Posts: 24
Active Member
Début du sujet
 

Thanks !
It worked.


 
Posté : 1 Sep PM 17:099
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