reasonable timeframe of less than 10 seconds

You consider 10 seconds as reasonable response time ?
Really, all screens should response in less that 3 seconds.
Maybe your server is under dimensioned.
Have a try to Demo for "reasonable" response time

Hi ,

Thank you for your response. I appreciate your feedback regarding the response times.

However, I’m not entirely clear on the next steps you’re suggesting. Could you please clarify what you mean by "Have a try to Demo for 'reasonable' response time"?

Looking forward to your guidance on this matter.

Best regards
 

Hi,

Just test response time on our demo : https://demo.projeqtor.org

Do you get same unitary response time on your server ?
If not issue may come from your server configuration or size.

Hi,

Thank you for your response.

I have tested the login response time on demo.projeqtor.org, and I did not experience any delays there. However, I'm encountering a different situation on our instance. When logging in with a member profile, I notice significant delays. Different users with the same member profile are experiencing varying response times.

In my case, logging in with a member profile takes over 23 seconds, as mentioned earlier. Could there be anything specific related to individual user profiles that might be causing this issue?

I would appreciate any guidance or insights you can provide to help resolve this.

Best regards,

Difficult to analyse without the use case.
I could analyse the situation from anonymous dump of your DB,but this is out of scope the free support.
If you want some analyse of the situation, I can propose to use the assistance service. Please contact us if you are interested.