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[SOLVED] close a la...
 
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[SOLVED] close a large amount of tickets

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1,576 Vu
(@omn)
Posts: 8
Active Member
Début du sujet
 
[#7980]

Dear Projeqtor team,

I'd like to close a very large amount of tickets. About 9000 tickets are in "done" state but I need to put them in "close" state.
It would take days of work to treate tickets one by one.
I'm lookin for a way to do it fast : how can I do it a simple way ?

thank's for help.


 
Posté : 21 Déc PM 14:1212
(@alain-fourastie)
Posts: 366
Membre Moderator
 

HI
Very easy !
On list of tickets - go to multiple uptade ( a button on the list area)
Select your tickets, choose the field to modify , select your choice and the go for it !
Very easy !


 
Posté : 21 Déc PM 18:1212
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