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Topic starter
Dear Projeqtor team,
I'd like to close a very large amount of tickets. About 9000 tickets are in "done" state but I need to put them in "close" state.
It would take days of work to treate tickets one by one.
I'm lookin for a way to do it fast : how can I do it a simple way ?
thank's for help.
Posted : 21 Dec 2021 14H03
HI
Very easy !
On list of tickets - go to multiple uptade ( a button on the list area)
Select your tickets, choose the field to modify , select your choice and the go for it !
Very easy !
Posted : 21 Dec 2021 18H38